Updated Cancellation, no-show and late arrival policy.
Cancellations may be made up to 12 hours prior to the client's scheduled appointments by phone or online via confirmation links. Clients failing to provide notice within the 12 hour policy may be required to pay a cancellation fee of 30% of service, which cannot be billed to insurance.
Missed appointments without notice or reasonable cause will be charged for the 50% of service scheduled. Late arrivals will only receive the amount of time left to the clients scheduled appointment. Our time is valuable you will be charged the full price of your scheduled service should you arrive late and may require a modified treatment, if there is not be enough time to complete your full service. Out of respect for all other clients, we do not provide additional time for late arrivals. If you believe you may be late, please notify us immediately, as we may be able to adjust your appointment time and avoid charging any late fee's. Continuous no-show or late cancellation fee's will result in the requirement to pre-pay for all services.